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KEYWORD "Citizens Advice" - 75 RESULTS
Propertymark guide helps tenants complain and challenge rent rises

A new guide from Propertymark explains the rights which private rental tenants have - and sets out how they can challenge...

23 April 2024

From: Breaking News

Housing Courts the best way to counter threat of S21 removal - claim

Propertymark is urging the Sunak government to introduce specialist housing courts with expert Judges who can expedite cases and create a...

15 February 2024

From: Breaking News

Tenants worrying more over affordability, claims deposit alternative

A deposit alternative service claims online searches by tenants reflect increased uncertainty over affordability. Deposit alternatives are under scrutiny at the moment...

13 November 2023

From: Breaking News

London tenants pay high average deposits, claims supplier

One of the players in the controversial Deposit Alternative field is stepping up its case for this kind of service to...

25 October 2023

From: Breaking News

Deposit Alternative chief says tenants face “incredible challenge”

The average rental deposit in the UK is now £1,434, based on the requirement that a deposit is set at up...

14 September 2023

From: Breaking News

Controversy surrounds Deposit Alternative schemes as probe begins

The Competition and Markets Authority’s in depth investigation into the controversial deposit alternative concept has been welcomed by one of the...

04 September 2023

From: Breaking News

Agents demand incentives to make EPC improvements

Propertymark is backing a call for financial help for landlords who improve the energy efficiency of their properties. The think tank E3G...

04 September 2023

From: Breaking News

Possession court delays to worsen thanks to new law - claim

The new Housing Loss Prevention Advice Service - introduced this month - will make possession court case delays even worse. That’s the...

25 August 2023

From: Breaking News

Charity wants taxpayers money to help renters during crisis

Citizens Advice is calling on the government to provide an unspecified amount of assistance to renters during the current cost of...

31 July 2023

From: Breaking News

New call to eradicate mould and damp in rental properties

Citizens Advice is the latest charity to argue for improved housing standards in the private rental sector. It claims that its research...

22 February 2023

From: Breaking News

Call for more due diligence after rogue letting agent jailed

Trading Standards is calling for more due diligence checks to be made following the jailing of a rogue letting agent for...

31 August 2022

From: Breaking News

Consumers urged to report non-compliant agents to Citizens Advice

A county council is urging people to complain if they believe letting agents are failing to comply with consumer legislation. Staffordshire county...

11 August 2022

From: Breaking News

Will agents pass on energy help to tenants, charity asks?

More than one in eight private renters may miss out on support to cope with rising energy costs, Citizens Advice claims.  The...

13 June 2022

From: Breaking News

Beware of property and other investment scams - warning

The Citizens Advice consumer charity is warning that fake investment scams are amongst the fraudulent activity that’s on the rise across...

23 June 2021

From: Breaking News

Call for national register and indefinite tenancies for rental sector

A charity is calling for a new national body to oversee the private rental sector. Citizens Advice makes this one of three...

29 March 2021

From: Breaking News

Eviction Ban: momentum growing for yet another extension

Another council wants an extension to the existing ban on bailiff-enforced evictions, which is scheduled to end on February 22.  Yesterday our...

10 February 2021

From: Breaking News

Charity claims some arrears will take seven years to be repaid

The charity Citizens Advice - which claims a “unique, real-time insight into the challenges people are facing as a result of Coronavirus"...

16 November 2020

From: Breaking News

Tenants in Tier 2/3 areas “not protected” as evictions resume - claim

A charity claims that private tenants in the areas with the higher tiers of Coronavirus measures face “harsh enforcement” if they...

22 October 2020

From: Breaking News

Negotiate over rent if you must move because of virus, tenants told

Consumer charity Citizens Advice has given guidance to student tenants who may have to return home early this term because of...

30 September 2020

From: Breaking News

Citizens Advice claims “concern building” over renter homelessness

The Citizens Advice charity claims that new figures suggest concern is building amongst renters about the possibility of losing their home.  It...

21 September 2020

From: Breaking News

Agents urged by ARLA to lobby MPs over cash help to tenants

The Association of Residential Letting Agents is urging its members to write to their MPs over the provision of cash help...

07 September 2020

From: Breaking News

Agents can refer struggling tenants to independent advice helpline

Letting agents and landlords in Wales can now direct struggling tenants to a new independent advice service. The Private Rented Sector Helpline...

03 September 2020

From: Breaking News

Letting agents link with critics to demand public cash for renters

ARLA and the NRLA have teamed up with charities - some usually critical of letting agents and landlords - to lobby...

01 September 2020

From: Breaking News

Charity demands grants for tenants with Coronavirus arrears

The Citizens Advice charity is calling for tenants with arrears directly created by the Coronavirus to be offered government grants to...

25 August 2020

From: Breaking News

Tenants should get help clearing Covid arrears, says charity

The Citizens Advice charity is warning it has seen a huge surge in private renters worried about arrears.  And it says many...

30 July 2020

From: Breaking News

Labour silent on whether pre-Covid evictions should go ahead

Labour has thrown its weight behind campaigning pressure groups in a general call to avoid what the party’s housing spokeswoman calls...

17 June 2020

From: Breaking News

Eviction ban extension still not enough to satisfy campaigning critics

Campaigning organisations that demanded an extension to the evictions ban imposed because of the Coronavirus crisis have been quick to return...

09 June 2020

From: Breaking News

Citizens Advice claims 1,000 cases linked to eviction, despite ban

Citizens Advice claims that in the two months since the lockdown began it has helped over 10,000 people with issues related...

26 May 2020

From: Breaking News

Buy To Lets 'should only be re-let if tenants want to move'

A consumer group wants buy to let properties to be re-let only if the tenants in them want to move. The call...

19 May 2020

From: Breaking News

Labour’s two-year delay for rent arrears “not enough” say activists

A group of private rental activists says Labour proposals to give tenants two years to repay arrears accrued during the virus...

12 May 2020

From: Breaking News

Charity blasted for irresponsible claim about renters and arrears

A consumer charity has been blasted by a landlords' trade body for making “irresponsible” claims about tenants and the Coronavirus crisis. Research...

01 May 2020

From: Breaking News

Eviction Ban confusion - call for more security for tenants

The Citizens Advice charity is the latest organisation to call for more help for private tenants following what appears to be...

26 March 2020

From: Breaking News

Ban on evictions: Charity welcomes three month pause

The government’s announcement that no new eviction proceedings from either social or private rented accommodation can start for at least three...

24 March 2020

From: Breaking News

New advice on staff rights, home working, security - Conquering Corona

Good morning and welcome to the industry’s daily update on how we cope with the challenge of social distancing and self-isolation...

18 March 2020

From: Breaking News

Reform rental sector to favour tenants, charity tells next government

Citizens Advice wants the next government to radically alter the private rental sector in favour of tenants.  The charity’s 2019 election manifesto,...

08 November 2019

From: Breaking News

Online lettings agency at heart of money laundering crimes

Three criminals have been sentenced after pleading guilty to money laundering involving an online lettings agency. The sentences follow an investigation spearheaded...

18 October 2019

From: Breaking News

Consumer group claims government S21 plans don’t go far enough

Consumer charity Citizens’ Advice says government proposals to reform or possibly scrap S21 eviction rights do not go far enough.  The group...

15 October 2019

From: Breaking News

Shock Trading Standards claim: almost half of letting agents breaking the law

London Trading Standards has made the startling claim that 46 per cent of almost 2,000 agents it has surveyed are falling...

13 September 2019

From: Breaking News

Labour reveals five point plan to organise tenants against landlords

The Labour Party appears to be entering the arena of organising private rental sector tenants who have grievances. Party leader Jeremy Corbyn...

19 August 2019

From: Breaking News

Agents say: We need a dedicated housing court

The vast majority of letting agents and private landlords with experience of using the courts to repossess properties say the system...

01 August 2019

From: Breaking News

Consumer group slams rental sector over “hazardous homes”

Weak regulation of private renting is leaving hundreds of thousands of tenants living in hazardous homes in England, claims Citizens Advice. A...

27 June 2019

From: Breaking News

Consumer group tries to take credit for momentous Fees Ban

The consumer charity Citizens Advice has hailed the Tenant Fees Act and the ban on letting agents’ charges to renters as...

04 June 2019

From: Breaking News

Fees Ban: new guidance notes for agents, tenants and landlords

The government has issued new guidance notes on the Tenant Fees Act, aimed at agents, landlords and tenants. The publications come ahead...

02 April 2019

From: Breaking News

'Change it now!' - Lettings group demands more Universal Credit reform

The Residential Landlords Association says the government’s changes to Universal Credit don’t go far enough to prevent rent arrears. The RLA says...

07 February 2019

From: Breaking News

New redress scheme 'must be free for renters' insists consumer group

The government’s new redress system, announced last week and to be implemented later this year, must be free for renters to...

30 January 2019

From: Breaking News

Fees Ban 'should be just the start of more power for tenants'

The chief executive of the Citizens Advice consumer charity says she wants government “to do even more to strengthen the hand...

28 January 2019

From: Breaking News

Make Tenants' Fees Bill even tougher, demands consumer charity

A call has been made for the Tenants’ Fees Bill to be made even stricter following a claim that over a...

12 October 2018

From: Breaking News

'Name and shame rip-off agents' demand Trading Standards and NALS

Trading Standards departments in London are asking renters to name and shame letting agents who are not complying with the law...

13 September 2018

From: Breaking News

Not again! Another charity slams private rental sector over S21

Last week Shelter and the National Housing Federation took a swipe at lettings agents, and now Citizens Advice has joined the...

28 August 2018

From: Breaking News

New government lettings documents include updated 'How To Rent'

Tenants, landlords and buy to let investors are the targets for new online rental guides introduced by the Ministry of Housing,...

27 June 2018

From: Breaking News

Fees ban - Citizens Advice calls for default fees ‘loophole’ to be closed

A national charity is calling on the government to tighten the 'default fees' clause which is part of the Tenant Fees...

23 May 2018

From: Breaking News

Charity returns to the attack over alleged ‘revenge evictions’

The Citizens Advice consumer charity claims that 28 per cent of private tenants who have experienced problems while renting have not...

20 April 2018

From: Breaking News

Lettings agents will 'exploit' default fees, claims consumer group

A consumer group says that the Tenants Fees Bill - which will eventually ban letting agents’ fees levied on renters -...

04 April 2018

From: Breaking News

Deposit cap: Mayor repeats claim that government bottled it

London’s Labour Mayor, Sadiq Khan, has repeated his criticism of the government’s decision to cap security deposits at the level of...

06 November 2017

From: Breaking News

Another consumer group urges ban on agents' fees on tenants

Pressure from the consumer lobby is building for the introduction of a ban on letting agents’ fees levied on tenants -...

29 September 2017

From: Breaking News

Call for independent complaints body to be set up for private renting

Private renters aren’t pressing agents and landlords to carry out repairs to their home over fears they’ll be evicted, claims Citizens...

14 July 2017

From: Breaking News

Consumer group welcomes confirmed ban on letting agents' fees

The consumer group Citizens Advice says it welcomes the Queen’s Speech confirmation of the upcoming ban on letting agents’ fees levied...

23 June 2017

From: Breaking News

No surprise as poll reveals majority of public want no letting agents' fees

A survey conducted for a property sales platform shows a very substantial majority of the public against any agents' fees being...

05 May 2017

From: Breaking News

Citizens Advice renews attack on letting agents' fees

Citizens Advice has spoken out about soon-to-be-banned letting agent fees charged to tenants. The organisation's 'A State of Disrepair' report says that...

08 March 2017

From: Breaking News

Mydeposits teams up with charity to 'professionalise' deposits

Agents, tenants and landlords on Jersey in the Channel Islands are to receive updated advice on the returning of deposits.   ITV News...

13 January 2017

From: Breaking News

Citizens Advice steps up campaign for longer private tenancies

Citizens Advice says some 39 per cent of people living with their children in rented homes have a tenancy of six months...

04 January 2017

From: Breaking News

Trade body says councils must up their game to protect tenants

Councils have been told to up their game to protect tenants from a minority of landlords providing sub-standard accommodation.   The call, being...

04 January 2017

From: Breaking News

Campaigning charities welcome ban on letting agents' fees to tenants

Two charities that have been at the forefront of campaigns to have a ban on letting agents’ fees on tenants have...

24 November 2016

From: Breaking News

Call to INCREASE buy to let stamp duty surcharge to four per cent

Three quarters of a million private renters are stuck in the coldest and draughtiest homes, claims the Citizens Advice organisation -...

28 October 2016

From: Breaking News

SAFEagent backs call for debate on letting agent fees

SAFEagent, the kitemark scheme for agents offering Client Money Protection, has backed the National Approved Lettings Scheme's (NALS) call for a...

23 September 2016

From: Breaking News

Citizens Advice reports rise in problems with letting agents

Citizens Advice has recorded an increase in the number of problems with letting agents reported by tenants, with a sharp rise...

20 September 2016

From: Breaking News

Consumer group claims some letting agencies flout the law on fees

A report from Citizens Advice claims to show that a city’s letting agents charge a complex array of fees - with...

12 July 2016

From: Breaking News

Citizens Advice claims 47% surge in what it calls illegal evictions

Citizens Advice claims that 2,087 people asked it for help after being threatened with what it describes as ‘illegal eviction’ in...

11 July 2016

From: Breaking News

Charity renews its attack on poor standards in private lettings sector

The Citizens Advice Bureau consumer charity has stepped up its campaign about poor standards in the private rental sector. It claims private...

14 December 2015

From: Breaking News

Surveys highlight councils' negligence on tackling rogue landlords

It’s been a bad weekend for the image of the private rental sector with a series of reports and press stories...

19 October 2015

From: Breaking News

Citizens Advice lobbying for more private rental regulation

The Citizens Advice charity is urging people to lobby for more controls over the private rental sector, letting agents and landlords,...

17 August 2015

From: Breaking News

Let’s get our act together

This month has marked a real change in the way the private lettings sector is perceived - and it’s a perception...

19 June 2015

From: Features

Citizens Advice blasts private rental sector, wants rent refunds

The Citizens Advice organisation has returned to the attack on the private rental sector, accusing rogue landlords of raking in £5.6...

22 May 2015

From: Breaking News

CA report: industry body wants more policing of sector

The Residential Landlords Association is calling for better enforcement of existing laws and regulations to protect tenants in private rented housing. In...

22 May 2015

From: Breaking News

CA report: landlord body is sharply critical of charity

The National Landlords Association has accused the Citizens Advice report of using “loose definitions to compound a perception that private housing...

22 May 2015

From: Breaking News

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